PROCESS ANALYST

Description

Job Summary: The Systems & Support Developer serves as the technical liaison between XTruston and the client, maintaining IT infrastructure, managing digital resources, and providing agile support/development. Key Highlights: 1. Working with cutting-edge technologies (applied AI). 2. Dynamic and autonomous learning environment. 3. Professional stability and development. The **Systems \& Support Developer** is the technical liaison between XTruston and the client. They ensure the operational continuity of the IT infrastructure, manage digital resources, and deliver agile support/development (hotfixes) for ecosystem applications using AI tools. **Key Responsibilities:** * **Development and Support:** Diagnosing production issues and implementing improvements in NestJS, Angular, or Flutter using AI. * **IT Management:** Administering Google Workspace (users, permissions, Drive) and configuring hardware/peripherals. * **Customer Support:** Providing direct technical support to end users and resolving ecosystem incidents. * **Engineering Lifecycle:** Planning, implementing, testing, and documenting each reported requirement or incident. **Key Requirements:** * **Experience:** 2\+ years in development and technical support (Mid-level). * Bachelor's degree in Systems Engineering, Software Engineering, Computer Science, Industrial Engineering, Accounting or Auditing. * **Technical Skills:** Proficiency in NestJS, Angular, or Flutter, and solid Git expertise. * **Tools:** Experience with Google Workspace Admin and AI tools (Cursor, Copilot, or LLM APIs). * **Soft Skills:** Assertive communication with non-technical users, proactivity, and strong organizational ability. **Benefits:** * Working with cutting-edge technologies (applied AI). * Dynamic and autonomous learning environment. * Professional stability and development within the technology sector. **Position Type:** Full-time · On-site Position Type: Full-time Salary: S/.2,000\.00 \- S/.3,000\.00 per month Application Question(s): * What is your salary expectation? Experience: * In this role or similar functions: 1 year (Preferred) Work Location: On-site employment