Description
Job Summary:
We are seeking a Commercial Support Assistant to assist with administrative tasks, database updates, and order and service tracking.
Key Highlights:
1. Key administrative support in sales
2. Customer relationship management and service follow-up
3. Results-oriented approach and customer focus
A company specializing in Fire Protection Systems and Automation is looking for a **COMMERCIAL SUPPORT ASSISTANT**.
**Requirements:**
* University or technical graduate in engineering or administration (or related fields).
* Proficiency in operating systems.
* Teamwork capability with a results-oriented mindset aligned with sales targets.
* Proactive attitude.
* Intermediate-level proficiency in MS Office.
* Minimum work experience of 3 to 6 months in customer service and/or sales.
* Preparation of quotations and service reports provided to customers.
* Availability to work in Surco (Monterrico) Monday to Friday from 8 a.m. to 6 p.m., and Saturdays from 8 a.m. to 11 a.m.
**Responsibilities:**
* Support the Commercial Coordinator and executives in assigned administrative tasks.
* Update the customer database.
* Track purchase orders and services for our customers.
* Request product and service completion confirmations.
* Send and follow up on customer satisfaction surveys.
* Prepare and track OTIs (Work Order Instructions).
* Notify customers regarding scheduled maintenance services.
* Submit required documentation for invoicing.
* Submit performance reports to the immediate supervisor.
* Ensure timely submission of reports.
* Comply with company-established policies, procedures, and other duties related to the position.
**Salary:** PEN 1,130 to PEN 1,300, negotiable based on experience.
Salary: PEN 1,130.00 \- PEN 1,300.00 per month
Application Question(s):
* In which district do you reside? (Interview is in-person)
* What is your academic degree and field of study?
* Do you agree with the stated employment proposal?
* Do you have a minimum of 3 to 6 months of work experience in customer service and/or sales?
* Are you available to start immediately? Please provide your phone number or WhatsApp contact.
Work Location: On-site employment