SENIOR BILLING EXECUTIVE

Description

Job Summary: Supervise and manage IAFAS end-to-end, ensuring target achievement, regulatory compliance, and continuous process improvement. Key Highlights: 1. End-to-end IAFAS management (billing, case registration, reconciliation) 2. Supervision of work teams and achievement of targets 3. Coordination with internal and external departments to achieve objectives **Job Description** ---------------------- Ensure end-to-end management of assigned IAFAS (billing, case registration, reconciliation, and return handling). 1\. Supervise the assigned work team in accordance with the defined governance model practices. 2\. Manage the assigned portfolio, ensuring that the team’s targets under your supervision are met, considering expected levels of output, productivity, and quality. 3\. Distribute workload/case files among the team following established prioritization criteria, managing exceptions identified in each case. 4\. Monitor and control daily headcount (attendance, absenteeism, output, productivity), escalating identified alerts and risks promptly to coordination. 5\. Validate compliance with processes under your responsibility and their controls, including expected quality levels; report deviations identified to coordination promptly and propose improvements to optimize process performance, resource utilization, and tool usage. 6\. As part of your daily management, identify and report promptly any risks detected at the process, team, or tool level—risks affecting not only your team but also coordination, leadership, management, and the company. 7\. Coordinate with internal and external departments, and manage with your leader the sessions required with other participants to support achievement of your team’s objectives. 8\. Ensure regulatory and documentary compliance in case files, guaranteeing the integrity of physical and digital records, and correct application of TEDEF and SUSALUD formats. 9\. Other duties assigned by your leader according to operational needs. **Candidate Requirements** -------------------------- * Completed university or technical studies in Industrial Engineering, Systems Engineering, or related fields * Minimum 1 year of experience in operational or administrative areas, preferably in the healthcare sector * Proficiency in office software (Intermediate to advanced Excel preferred) * Experience in administrative and operational process management (preferred) * Familiarity with productivity, efficiency, and quality indicators (preferred) **Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to this position 2\. Check your email 3\. Log into Aira and answer the requested questions and/or tests Then, if your profile matches our requirements, we will contact you via email (through Aira) to proceed to the in-person stage. **About Us** ------------------ Auna is a leading organization whose primary commitment is delivering health and wellbeing to its members and patients. We continuously pursue innovation to provide high-quality, accessible health solutions for everyone. We operate in Peru, Colombia, and Mexico, with over 14,500 employees. At Auna, we implement a people-centered, comprehensive healthcare model—the most important pillar of our mission. **Our Benefits** ----------------------- * Medical insurance * Training programs and courses * Wellness activities * Meal allowance * Product discounts