Job Summary: ALOJA HOST is seeking an Airbnb Booking Agent to manage reservations, coordinate operations, and ensure an exceptional experience for guests and property owners. Key Highlights: 1. Comprehensively manage reservations and guest communication. 2. Coordinate daily operations (check-in, check-out, cleaning, maintenance). 3. Track incidents and maintain communication with property owners. At **ALOJA HOST** (www.aloja\-host.com), we are a company specialized in the professional management of short-term rental apartments (Airbnb and similar platforms). We currently manage over 70 properties in Lima and continue to grow. We are looking for an **Airbnb Booking Agent** to handle reservations, coordinate with the Operations team, track apartment-related incidents, and maintain efficient communication with property owners—ensuring an excellent experience for guests and clients. **Responsibilities:** * Comprehensively manage reservations and guest communication via Airbnb and other platforms. * Coordinate daily with the Operations team on check\-in, check\-out, cleaning, maintenance, and other operational requirements. * Track incidents reported by guests, property owners, or the operations team until resolution. * Maintain ongoing communication with property owners regarding the status of their properties, inquiries, and incidents. **Requirements:** * Technical or university education in Tourism, Hospitality, Administration, Marketing, Sales, or related fields. * Minimum 6 months of experience managing properties via Airbnb, including reservation handling and guest support (MANDATORY). * Experience in property management companies, accommodations, hotels, or short-term rentals (preferred). * Familiarity with other OTAs (Booking.com, Expedia, etc.) and Channel Manager or PMS systems. * Excellent written communication skills, organizational ability, and process tracking capability. * Proactivity, customer orientation, and ability to independently resolve incidents. **Benefits:** * Fully remote work arrangement. * Working hours: Monday to Friday, 8:00 a.m. to 5:00 p.m. * Monthly salary: S/ 1,200\. * Ongoing training in property management and short-term rental platforms. * Opportunities for professional growth and development within ALOJA HOST. Apply by 08/15 by sending your CV to operaciones@aloja\-host.com with the subject line: AIRBNB BOOKING AGENT MORNING Salary: S/.1,200\.00 per month Application question(s): * Do you agree to receive S/. 1 200 and issue a Service Fee Receipt? Work location: Remote employment
María García
Indeed · HR
María García
Indeed · HR
