Call Center Advisor

Description

Job Summary: We are seeking a Call Center Advisor to confirm orders, validate information, register and track orders in the system, coordinate across departments, and provide customer service. Key Highlights: 1. Customer orientation and desire to grow professionally 2. Friendly and efficient service to resolve inquiries 3. Positive work environment Join our team as a Call Center Advisor! We are looking for individuals with strong communication skills, customer orientation, and a desire to grow professionally. What will you do? * Confirm orders via phone calls and WhatsApp, verifying information provided by customers. * Validate addresses, contact details, and requested products to ensure accurate delivery. * Register, update, and track orders in the system. * Maintain up-to-date formats and reports related to order management. * Coordinate with various departments to ensure timely order processing and dispatch. * Provide friendly, efficient, and inquiry-resolution-oriented customer service. Requirements * Currently pursuing or completed technical or university studies (preferred). * Experience in customer service, call centers, or similar roles. * Basic proficiency in Excel, Word, and computer systems. * Proficiency in WhatsApp Web. * Strong communication skills, responsibility, and customer orientation. We offer * Compensation of **S/ 1,500**. * Performance-based commissions. * Contract via **Receipt for Services Rendered**. * Positive work environment. Location and Schedule **La Victoria – Lima** * Monday to Friday: 8:00 a.m. to 6:00 p.m. (2-hour break). * Saturdays: 8:00 a.m. to 5:00 p.m. * One Sunday per month (compensated according to law). **Apply now and join our team!** Salary: Up to S/.1,500\.00 per month Workplace: On-site employment