FOLLOW-UP BACK OFFICE - CALL CENTER

Description

Job Summary: We are seeking a Follow-up Back Office professional to join our team, focused on sales tracking and coordination with customers and technical departments. Key Highlights: 1. Job stability and a positive work environment. 2. Opportunity for professional growth. 3. Sales tracking management and customer service. SMARTTEC, an authorized Claro distributor dedicated to marketing home services such as internet, telephony, and cable, is currently seeking a FOLLOW-UP BACK OFFICE professional to join our team. BENEFITS * Salary: S/ 1,300 per month. * Payment via Honorarium Receipt. * Job stability. * Positive work environment. * Opportunity for professional growth. RESPONSIBILITIES * Track sales generated by commercial advisors. * Contact customers to verify the status of their requests and installations. * Manage recovery of sales affected by incidents during the installation process. * Coordinate with the technical department to resolve observations and ensure sales continuity. * Update tracking records and reports. * Provide guidance and support to customers during service activation. WORK SCHEDULE * Monday to Friday: 7:30 a.m. to 5:30 p.m. * Saturdays: 7:30 a.m. to 12:00 p.m. WORK LOCATION * Los Olivos, one block from the Los Olivos Municipality. REQUIREMENTS * Immediate availability. * Experience in commercial follow-up, customer service, or call centers (preferred). * Basic Microsoft Office skills. * Strong verbal communication and negotiation skills. * Responsibility, organization, and commitment. * Residency in Los Olivos or nearby districts (preferred). EMPLOYMENT TYPE * Full-time. * On-site. If you are interested and meet the requirements, apply now and become part of our team. Salary: S/.1,300\.00 \- S/.1,301\.00 per month Application Question(s): * What is your age? * DNI Number: * Current mobile phone number: * Do you have sales experience? * What is your district of residence? Work Location: On-site employment