Customer Service Assistant

Description

Job Summary: Logistical and operational support to ensure smooth service flow, including supply management, preparations, and maintenance. Key Highlights: 1. Experience in kitchen, cafeteria, or food retail (minimum 6 months) 2. Proactive, discreet, and solution-oriented skills 3. Basic knowledge of food hygiene and handling Responsible for ensuring logistical and operational support for the store: supply replenishment, pre-preparations, maintaining order in the back-of-house area, and supporting the front-of-house team to ensure uninterrupted service flow. Main Responsibilities: * Receive, inspect, and properly store supplier orders (FIFO). * Prepare basic supplies: mise en place for cold and hot kitchens, restocking display cases. * Maintain order and cleanliness in the warehouse, refrigerators, and work areas. * Monitor inventory levels and proactively report stock shortages to the store manager. * Assist in preparing simple menu items (sandwiches, wraps, basic pastries) as per the menu. * Manage waste and recycling according to established hygiene protocols. * Assist with setting up and dismantling the dining area when required by customer flow. * Intermediate English proficiency or another language is a plus. Requirements: * **Minimum 6 months’ experience in kitchen, cafeteria, or food retail.** * Basic knowledge of food hygiene and handling standards (Good Manufacturing Practices [GMP] is a plus). * Ability to work in an organized manner and under pressure. * Proactive, discreet, and solution-oriented attitude. * Availability for early (opening) or late shifts as needed. If you meet the profile and are passionate about specialty coffee, please send your CV to aromattocafeoficial@gmail.com with the subject line: Customer Service Assistant. Salary: S/.1,100.00 - S/.1,130.00 per month Work Location: On-site employment