SALES ADVISOR

Description

Job Summary: We are seeking dynamic Customer Service Advisors / Call Center agents with a service-oriented mindset and strong communication skills to deliver an excellent customer experience. Key Highlights: 1. Customer support through multiple channels (calls, chat, email) 2. Career path opportunities and continuous training 3. Excellent work environment and professional growth **Join our team!** We are looking for **Customer Service Advisors / Call Center Agents**: dynamic individuals with a service orientation and strong communication skills to deliver an excellent experience to our customers. **Responsibilities** * Handle customer inquiries, requests, and complaints via phone, chat, or email. * Provide clear and timely information about products and services. * Accurately record interaction details in the system. * Follow up on assigned cases until resolution. * Meet established quality and productivity metrics. * Maintain courteous and professional communication with customers. Requirements * Completed high school education; technical or university studies in progress or completed. * Prior experience in customer service or call center is preferred but not required. * Basic computer skills and proficiency in Microsoft Office. * Strong verbal communication and active listening skills. * Availability to work onsite, hybrid, or remotely (depending on operational needs). * Customer orientation and ability to work toward goals. Benefits * Formal employment registration from the first day of work. * Fixed salary * Performance-based bonuses and bonuses tied to metric achievement. * Continuous, paid training. * Career path opportunities. * Excellent work environment. * Statutory benefits (profit-sharing bonuses, CTS, vacation days, health insurance, among others). Schedule * 8-hour daily shift. * Rotating or fixed rest days depending on operational requirements. **Apply now and become part of a company that invests in your professional growth!** Work Location: Onsite employment