Description
Job Summary:
We are seeking a Collections Assistant to manage and negotiate overdue debts, with experience in high-risk portfolios and persuasive skills.
Key Responsibilities:
1. Management of collections from customers with overdue debts
2. Negotiation and closing of payment agreements
3. Follow-up on payment commitments
**JOIN OUR TEAM!**
**COLLECTIONS ASSISTANT – HIGH-RISK PORTFOLIO**
**Requirements:**
* Minimum 6 months of experience in collections, especially in high-risk or delinquent portfolios.
* Currently pursuing technical or university studies in: Accounting, Economics, Finance, or related fields.
* Proficiency in handling calls and negotiating with customers.
* Persuasion skills and ability to handle objections.
* Basic knowledge of Excel.
* Stress tolerance and results orientation.
**Responsibilities:**
* Management of collections from customers with overdue debts (high-risk portfolio).
* Follow-up on payment commitments.
* Negotiation and closing of payment agreements.
* Recording and updating collection activities in the system.
* Reporting on portfolio recovery progress.
**Conditions:**
* Schedule: Monday to Friday, 7:30 a.m. to 5:00 p.m., and Saturdays, 7:30 a.m. to 1:00 p.m.
* Work modality: On-site.
* Market-competitive remuneration.
Employment type: Full-time
Application question(s):
* What is your salary expectation?
Work location: On-site employment