Operations Assistant

Description

Job Summary: We are seeking a proactive and organized Operations Assistant to serve customers in foreign exchange transactions and support operational tasks, with an interest in the financial sector. Key Highlights: 1. Customer service for B2C and B2B foreign exchange transactions. 2. Support in operational tasks and monitoring of the foreign exchange market. 3. Opportunity for professional development in the financial sector. **Company Description** At Inka Money, we are a Peruvian digital foreign exchange house committed to delivering fast, secure, and profitable transactions. Our mission is to simplify access to the foreign exchange market, helping thousands of Peruvians and businesses optimize their financial operations through technology and trust. We are duly registered with the Superintendency of Banking, Insurance, and Private Pension Fund Administrators (SBS) and comply with current regulations issued by the Financial Intelligence Unit (UIF). **Position: Operations Assistant** Inka Money is experiencing continuous growth; therefore, we seek an Operations Assistant to help us deliver exceptional customer service for foreign exchange transactions and support operational tasks and foreign exchange market monitoring. We are looking for a proactive, organized individual eager to learn and grow within the financial sector. **What We Are Looking For:** * University or technical students in their final semesters, or recent graduates in Finance, Business Administration, Marketing, or related fields (not mandatory). * Proficiency in Microsoft Office (intermediate/advanced Excel is a plus), and willingness to learn. * Strong communication skills for interacting with customers. * Proactivity, interest in the financial sector, and strong work ethics. **Your Responsibilities:** * Serve B2C and B2B customers via our digital channels (primarily WhatsApp), resolving inquiries and managing foreign exchange transactions. * Manage documentation and provide administrative support to the Operations Department. **What We Offer:** · Full-time position, salary commensurate with market standards. · Positive work environment. Employment Type: Full-time Salary: S/.1,130.00 \- S/.1,200.00 per month Work Location: On-site employment