Description
Job Summary:
Greet customers warmly, present the menu, take and serve orders, and keep the dining room tidy to ensure customer satisfaction.
Key Responsibilities:
1. Provide friendly and efficient customer service.
2. Manage table service comprehensively.
3. Assist with maintaining and opening/closing the dining room.
* Greet and attend to customers courteously from arrival until departure.
* Present the menu, recommend dishes and beverages, and address questions about the menu.
* Take orders clearly and accurately, ensuring correct transmission to the kitchen and bar.
* Serve food and beverages according to timing and presentation standards.
* Monitor customer satisfaction during service.
* Keep tables clean, organized, and properly set.
* Assist with restocking dining room supplies (cutlery, napkins, sauces, etc.).
* Handle complaints or grievances respectfully and report them to the supervisor when necessary.
* Adhere to hygiene, safety, and personal appearance standards.
* Support opening and closing procedures for the dining room according to assigned shifts.
Position Type: Full-time
Work Location: On-site employment