Digital Media Advisor

Description

Job Summary: We are seeking a Commercial Advisor for digital channel sales, responsible for customer service and commercial advisory through various digital channels. Key Highlights: 1. Customer service and commercial advisory via digital channels 2. End-to-end management of the sales process, from initial contact to closing 3. Opportunity for sales career development within a solid and growing company Commercial Advisor – Digital Channel Sales At **Expande Talento**, on behalf of our client — a leading company specializing in the marketing of tools and equipment for the industrial, construction, and hardware sectors — we are currently looking for a **Commercial Advisor – Digital Media**. If you enjoy sales, customer service, and the digital world, this is an excellent opportunity to develop your commercial career within a solid and continuously growing company. What will be your mission? To provide customer service and commercial advisory via digital channels, identifying customer needs and converting each interaction into a sales opportunity, ensuring an exceptional service experience and achievement of commercial objectives. What will you do? * Respond to customer inquiries via **WhatsApp Business, Facebook, Instagram, TikTok, and other digital channels**. * Advise customers on tools, equipment, promotions, and benefits. * Manage the end-to-end sales process, from first contact to closing. * Prepare quotations and conduct ongoing follow-up with potential customers. * Address inquiries and effectively handle objections. * Record and update customer commercial information. * Coordinate with internal departments regarding product availability and dispatch. * Meet established sales metrics and commercial objectives. What are we looking for? * Technical or university degree in Administration, Marketing, Business, or related fields (preferred). * Minimum of **1 year** of experience in sales, customer service, or closing sales via digital channels. * Proficiency in using **WhatsApp Business, Facebook, Instagram, and TikTok** as commercial service channels. * Basic knowledge of Excel and digital tools. * Excellent written communication, writing skills, and spelling. * Experience conducting commercial follow-up and closing sales. Competencies * Customer orientation. * Effective communication. * Persuasion and negotiation. * Proactivity. * Organization and follow-up. * Results orientation. Work Schedule * **Monday to Friday:** 8:30 a.m. – 6:00 p.m. * **Saturday:** 9:00 a.m. – 1:00 p.m. **Apply now and join a growing commercial team!** Salary: S/.1\.00 \- S/.2\.00 per hour Application Question(s): * Do you have commercial experience? * What are your areas of expertise? * What are your salary expectations? Considering base pay \+ commissions * Which district do you reside in? Can you work in San Martin de Porres? Work Location: On-site employment