Inside Sales Executive

Description

Job Summary: We are seeking an Inside Sales Executive to identify and acquire new customers, strengthen our presence in the transportation and logistics market, and drive sales and negotiation activities. Key Highlights: 1. Commercial and strategic account development 2. Customer portfolio management and expansion 3. Teamwork and customer-centric approach **Inside Sales Executive** At Geodis, we are looking for a highly motivated **Inside Sales Executive** in Peru, focused on identifying and acquiring new customers while enhancing our market presence in transportation and logistics. This role requires initial commercial experience and a strong interest in further developing expertise in sales and negotiation, contributing through teamwork to the company’s continuous growth. **Key Responsibilities** * Take ownership of commercial and strategic account development, maintaining close coordination with the operations team to respond promptly and appropriately to customer demands, consistently seeking innovative and improved solutions. * Maintain and grow existing accounts by staying closely engaged with customers and implementing new solutions, key performance indicators (KPIs), etc. * Focus on current customer portfolios to increase Geodis’ share of these customers’ business potential, and on new and prospective customers to expand Geodis’ market share. * Conduct customer visits as required. * Prepare quotations and maintain up-to-date, competitive pricing in the system for customers, while ensuring GPM for GFF and customer retention. * Achieve gross margin percentage (GM%) per quotation as defined by Headquarters (HQ) guidelines and budget. * Meet the monthly quotation and outbound sales call targets set by Headquarters (HQ). * Ensure all relevant information is shared with the operations team to coordinate shipments via "Shipping Instructions". * Keep Customer Standard Operating Procedures (CSOP) updated and ensure appropriate implementation processes for each customer. * Keep internal stakeholders informed about customer activities and status. * Work in accordance with Global Sales Process (GSP) tools, accurately recording and maintaining up-to-date information on customers, visits, opportunities, and quotations in the CRM system. **Requirements** * University degree or equivalent * Minimum 2 years of related experience (inside sales/internal sales) * Experience in sales and practical knowledge of international transportation and logistics sector; supply chain and logistics management * Negotiation techniques * Sales techniques (conceptual selling, customer psychology, and buying patterns) * Project management skills * Microsoft Office, especially intermediate-level Excel * Intermediate English (spoken and written) * Excellent presentation skills **Key Competencies** * **Adaptability:** The ability to adapt and work effectively across diverse situations and with various individuals or groups. * **Business Acumen:** Understanding of the business, industry principles, and overall performance in terms of financial metrics and profitability. Ability to apply this knowledge to achieve results and enhance organizational performance and profitability. * **Teamwork:** The ability and willingness to use emotional intelligence to interact across all levels, promoting collaboration and maintaining relationships with business partners to influence business outcomes and achieve win-win solutions. * **Customer Service Orientation:** The ability and desire to respond to questions and fulfill the needs and requirements of both internal and external customers, identifying, recognizing, and understanding their needs to build long-term relationships. * **Initiative:** The ability to recognize opportunities, possibilities, or threats and respond proactively and effectively.