Description
Job Summary:
Operational Process Coordinator with experience in IT to manage requests, update systems, and maintain effective communication with various stakeholders.
Key Highlights:
1. Manage and update information in SGIOC and SICOM systems
2. Maintain effective communication with clients and work teams
3. Monitor work orders and manage operational documentation
REQUIREMENTS
Computer Science and Informatics course
One year of experience in similar positions
Availability to work on a rotating schedule
RESPONSIBILITIES
1\. Receive daily client requests via SGIOC or mobile phone and immediately forward them to the corresponding specialized operator for handling.
2\. Receive daily forms titled “Work Order” and “Daily Report” from the specialized operator, verifying the quantities received.
3\. Continuously update SGIOC and SICOM with information received from the specialized operator.
4\. Deliver daily to the supervising engineer or resident engineer the forms titled “Work Order” and “Daily Report”, submitted by the specialized operator.
5\. Deliver to the warehouse supervisor the original copy of the “Work Order” form and a photocopy of the “Daily Report” form.
6\. Distribute and track forms to the specialized operator.
7\. Maintain effective and continuous communication with the client, specialized operator, resident engineer and/or supervisor, coordination engineer, and transportation manager regarding the operational process being carried out.
8\. Safeguard SGIOC, which is the client’s property.
9\. Keep the work environment organized and clean.
10\. Manage time effectively to fulfill both field and administrative duties.
11\. Continuously monitor the status of Work Orders sent by our client.
12\. Archive each crew’s Daily Reports in their respective filing cabinets.
13\. Handle and follow up on complaints.
14\. Deliver work reports to each Specialized Operator and to engineers in each area.
15\. Perform other duties assigned by the immediate supervisor related to operational processes or support functions.
16\. Conduct follow-up and ensure compliance with photographic and video documentation requirements for various stages of Work Orders, and report any non-compliance and/or anomalies in the mobile application in real time.
17\. Comply with all applicable safety regulations and policies, in accordance with safety procedures.
Employment Type: Full-time
Salary: S/.1,800.00 per month
Application Question(s):
* What is your district of residence?
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Do you have experience in sanitation and drinking water companies and/or construction projects?
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What is your salary expectation?
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Are you available to start immediately?
* Are you available for rotating shifts?
Work Location: On-site employment