Job Summary: You will provide customer service and support, manage tracking of their operations, resolve inquiries, and identify and report incidents to propose solutions. Key Highlights: 1. Customer service and support 2. Tracking and reporting management 3. Incident identification and resolution RESPONSIBILITIES 01 Provide customer service and support, keeping customers informed about the status and progress of their operations. 02 Prepare and submit freight tracking reports, providing clear and timely information on cargo transit and arrival. 03 Respond to customer inquiries, requests, and requirements, ensuring prompt and efficient responses. 04 Identify and promptly report any incidents that may affect operational progress, proposing alternative solutions. JOB PROFILE \- Education: Technical degree in international trade; basic English proficiency. \- Experience: Minimum of 6 months of experience. \- Skills: Strong communication skills, conflict management. \- Knowledge: · Proficiency in the SISPAC system. · Proficiency in MS Office (Word, Excel, Outlook). · Knowledge of customs management and international trade processes is a plus, though not strictly required. Salary: S/.1,800\.00 \- S/.2,500\.00 per month Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
