Global Technology Analyst

Description

Job Summary: We are seeking an IT Support Analyst to co-create strategies, maintain policies, monitor technology vendors, and provide technical support for hardware and software. Key Responsibilities: 1. Support the maintenance of IT policies and procedures 2. Deliver training on Technology and Information Security 3. Propose improvements to technological definitions and documentation Join Marco's team and together co\-create strategies and solutions that impact people's lives in the Trade Marketing industry. **What will be your responsibilities?** Support the maintenance of the company's IT department policies and procedures. Monitor activities assigned to various Technology vendors. Deliver training in Technology and Information Security. Support other organizational departments in defining required technical concepts, and in suggesting Software and Hardware solutions. Perform Hardware and Software configurations on endpoint peripherals. Escalate incidents/requests when necessary. Propose improvements to technological definitions and documentation applicable across the entire organization. Provide local IT support (maintenance, repair, component replacement) for Marco's equipment. **What profile are we looking for?** University and/or technical education: Information Systems, Infrastructure Support, Networks, or related fields. Knowledge: Technical support, vendor management, hardware, software, networks, infrastructure, and/or systems. Desirable: ITIL, Information Security, ISO 27001, and/or IT management systems. Minimum 1 year of experience in Technology roles, such as IT Support Assistant or IT Support Analyst. **What do we offer?** Market-competitive salary Statutory benefits, General Regime Positive work environment Corporate benefits Referral bonus: S/ 70 Soles **Payment for participating in our Content Generation Plan for social media:** up to $100 USD per quarter **Your path to joining our team:** **Initial Preselection:** Upon application, you will answer a series of initial questions to determine whether you meet the minimum required criteria. **Interview with AVI and Brief Call:** If you pass preselection, you will have an interview with AVI, our recruitment bot, followed by a short call (under 15 minutes) with our recruiter. **Account Interview:** If you advance in the process, you will have an interview with the account you applied to. You will receive feedback on your performance the same day. **Offer and Onboarding Process:** If the interview is successful, we will extend a formal offer. Upon acceptance, we will request the necessary documents, manage information upload, schedule medical exams, and proceed with contract signing. And that’s it—you’ll be ready to start working with us! **Transparency and Real-Time Feedback:** Throughout the process, you will have full visibility into each stage and receive real-time feedback so you’re always informed about your progress. We are committed to making this process agile, transparent, and enriching. We look forward to welcoming you to our team! Learn more about the impact of our XPERS across the Americas here https://www.instagram.com/talentmarcomkt/