Junior Metrics Analyst

Description

Job Summary: We are seeking a professional to manage SQL databases, analyze operational data, develop Power BI dashboards, and coordinate information validation. Key Highlights: 1. Manages and maintains SQL databases, ensuring data integrity 2. Analyzes operational data and monitors KPIs for decision-making 3. Develops Power BI dashboards to optimize data visualization **Key Responsibilities:** * Manage and maintain SQL databases, executing queries and operations (UPDATE, DELETE, INSERT) to ensure data integrity. * Analyze operational data and monitor key performance indicators (KPIs), such as call volume, NPS, TMO, repeat calls, down-selling, missed opportunities, and churn. * Prepare reports and analyses with findings and conclusions to support decision-making. * Develop Power BI dashboards and reports, optimizing data visualization according to business needs. * Extract data from various sources and structure it for analysis. * Coordinate with internal departments and strategic partners for data collection and validation. * Track KPIs (forecasted vs. actual) and identify deviations. * Propose process, metric, and data utilization improvements. * Support the organization and management of databases and digital files. **Requirements:** * Recent graduate or final-year student in Systems Engineering, Statistics, Economics, Business Administration, or related fields. * Proficiency in SQL (basic/intermediate level). * Experience with Power BI (preferred). * Intermediate or advanced Excel skills. * Strong analytical ability and results orientation. * Prior experience in data or metrics analysis is preferred (mandatory). **Competencies:** * Analytical thinking * Attention to detail * Organization * Effective communication * Proactivity **Compensation:** * Market-competitive salary range: S/ 2,500 – S/ 2,800 * Full payroll + statutory benefits * Work modality: Hybrid – Miraflores Salary: S/.2,500\.00 \- S/.2,800\.00 per month Work location: Hybrid in Miraflores, Lima