Job Summary: Analyze, evaluate, and execute operational processes; identify improvements and ensure efficiency; manage enrollments, collections, and customer support. Key Responsibilities: 1. Manage operational and enrollment processes 2. Identify improvements and ensure efficiency 3. Provide support to internal and external customers **Job Description** ---------------------- Analyze, evaluate, and execute operational processes, as well as identify process improvements and ensure efficiency. 1\. Register enrollees from individual, corporate individual, group, alliance, and telemarketing channels, ensuring accurate system registration. 2\. Validate sensitive enrollee data prior to system processing. 3\. Issue and dispatch payment receipts for corporate, group, and alliance channels. 4\. Carry out, validate, execute, and report on the collection process for the alliance channel. 5\. Process and validate updates such as renewals, exclusions, and others. 6\. Comply with SOX controls for the area. 7\. Prepare monthly reports according to channel and department requirements. 8\. Provide support and coordinate meetings with internal and external customers. 9\. Actively participate in defining and developing projects related to job functions. 10\. Comply with the "Person-Centered Care Policy" or "Promote a person-centered care culture by delivering high-quality, compassionate service." **Candidate Requirements** -------------------------- * Completed higher education * 1 year of experience in operations This opportunity is open to persons with disabilities. **Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to this position 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or tests Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ Auna is a leading organization whose primary commitment is to deliver health and wellness to its members and patients. We continuously pursue innovation to provide high-quality, accessible health solutions for everyone. We operate in Peru, Colombia, and Mexico, with over 14,500 employees. At Auna, we implement a comprehensive, person-centered health care model — the most important pillar of our mission. **Our Benefits** ----------------------- * Medical insurance * Training programs and courses * Wellness activities * Meal subsidy * Product discounts
María García
Indeed · HR
María García
Indeed · HR
