Description
Job Summary:
Handles and manages customer inquiries through digital channels, provides detailed product information and advises customers during the purchasing process, processes orders and coordinates deliveries, assists in content creation, records activities in CRM systems, and handles customer complaints.
Key Highlights:
1. Handling and managing customer inquiries through digital channels.
2. Providing detailed product information and advising customers during the purchasing process.
3. Assisting in creating basic social media content.
**Responsibilities of a Digital Sales Assistant (watches)**
* Responding to and managing customer inquiries via digital channels such as social media, email, web chat, and messaging platforms (e.g., WhatsApp).
* Providing detailed information about products or services, addressing customer questions, and advising them throughout the purchasing process.
* Processing orders and coordinating with logistics or shipping departments to ensure timely and accurate delivery.
* Assisting in creating basic social media content (e.g., posts, promotions, responses).
* Recording sales, customer data, and activities in CRM systems or tools.
* Managing complaints or incidents, ensuring prompt and satisfactory resolution.
Salary: S/ 1130 \+ Sales commissions.
Send CV: 948123257
Salary: Starting from S/.1,130\.00 per month
Workplace: On-site employment