OPERATIONAL ASSISTANT

Description

Job Summary: We are seeking an Operational Assistant for a freight transportation company, responsible for customer service, cargo management, and shipment coordination. Key Highlights: 1. Multichannel customer service and essential operational management 2. Coordination of cargo pickup and delivery 3. Issuance of receipts and tracking of shipment-related procedures A Land Freight Transportation Company is currently looking for an **OPERATIONAL ASSISTANT** who meets the following requirements: **RESPONSIBILITIES:** · Customer service via multiple channels: phone calls, emails, and WhatsApp—handling inquiries, quotations, requests, incidents, and complaints. · Reception and delivery of cargo at the office. · Coordination with customers for cargo pickup and home delivery. · Issuance of receipts, payment processing, and cash reconciliation. · Issuance of carrier waybills. · Coordination and follow-up on various shipment-related procedures, formalities, and/or purchases as required by departments. · Other duties inherent to the position, as assigned by the immediate supervisor. **REQUIREMENTS:** · Immediate availability for full-time, in-person work from Monday to Saturday, 48 hours per week (MANDATORY). · Seeking permanent, long-term employment. Minimum one-year contract, renewable. · Demonstrable technical or university education. · Minimum one year of experience performing similar duties. · Intermediate-level proficiency in MS Office tools. · Strong command of information and communication technologies. · No police, criminal, or judicial records. **COMPETENCIES:** · Punctual and responsible. · Professional demeanor, strong interpersonal skills, and ability to coordinate effectively. **CONDITIONS:** · Inclusion in MYPE payroll with all statutory benefits · Positive work environment · Compensation: S/.1,500 – S/.1,600 (based on evaluation and experience) Employment Type: Full-time Salary: S/.1,500.00 – S/.1,600.00 per month Work Location: On-site employment