Call Center Advisor

Description

Job Summary: We are seeking proactive individuals with excellent customer service skills to handle inquiries, complaints, and requests, as well as execute billing processes. Key Highlights: 1. Handle customer inquiries, complaints, and requests 2. Execute billing processes and document review 3. Pleasant work environment **JOB SUMMARY:** At **Docegas**, we believe people are the driving force behind our growth. Therefore, we are looking for proactive individuals with strong customer service skills and proficiency in digital tools! **REQUIREMENTS:** * Graduated in Administration, Communications, or related fields. * Minimum 6 months of experience in Call Center roles. * Proficiency in digital tools. * Availability to work from 6:00 AM to 2:00 PM in Surco. * Immediate availability. **RESPONSIBILITIES:** * Efficiently manage customer inquiries, complaints, and requests, ensuring a positive and timely experience. * Execute billing processes and associated document review. * Route inquiries to the respective departments. **WE OFFER:** * Market-competitive remuneration. * Direct enrollment in the General Regime payroll. * Food Card * Mobility Bonus * Statutory benefits. * Timely payments. * Pleasant work environment. Employment type: Full-time Work location: On-site employment