Description
Job Summary:
We are seeking a professional to manage orders, coordinate logistics, and provide commercial support, with a focus on customer service for the modern channel.
Key Responsibilities:
1. Manages B2B portals and processes purchase orders
2. Coordinates supply and deliveries with customers
3. Prepares commercial reports and monitors stock
**Requirements**
* Technical or university graduate, or bachelor's degree in Business Administration, Industrial Engineering, International Business, Marketing, or related fields.
* Minimum 6 months of experience in similar positions, preferably within fast-moving consumer goods (FMCG) companies.
* Experience serving modern channel customers (supermarkets and self-service stores).
* Proficiency in managing clients' B2B portals.
* Intermediate-level Excel proficiency.
* Knowledge of order management, logistics coordination, stock control, and commercial reporting.
**Competencies**
* Organization and planning.
* Effective communication.
* Analytical ability.
* Results orientation.
* Proactivity.
* Teamwork.
* Attention to detail.
* Ability to work under pressure.
**Main Functions**
* Manage clients' B2B portals and process purchase orders.
* Enter orders into the system and track them until delivery.
* Coordinate supply with customers and internal departments.
* Schedule dispatch appointments and coordinate deliveries.
* Prepare commercial reports, key performance indicators (KPIs), and daily order status updates.
* Monitor stock levels, pricing, and order fulfillment.
* Coordinate the shipment of commercial samples and POP materials.
* Report delivery-related incidents.
* Support the collections department by tracking invoices and pre-settlement documents.
* Perform other duties assigned by the immediate supervisor.
Working Hours
* Monday to Friday, **8:00 a.m. to 6:00 p.m.**
Salary: S/.1,500.00 \- S/.2,000.00 per month
Work Location: On-site employment