Browse
···
Log in / Register
Job Summary: We are seeking a professional to define interaction design strategies, plan task deployment, and ensure an excellent user experience by aligning design decisions and producing deliverables such as flows and prototypes. Key Highlights: 1. Define interaction design and user experience strategies 2. Plan and self-manage product/service design execution tasks 3. Develop and justify interaction flows, wireframes, and prototypes **Want to develop your professional career?** BBVA is a global company with over 160 years of history, operating in more than 25 countries where we serve over 80 million customers. We are more than 121\.000 professionals working in multidisciplinary teams with diverse profiles including finance specialists, legal experts, data scientists, developers, engineers, and designers. Our people make the difference in our success. **Contract Type:** Regular (Undefined) **What Are We Looking For?** Responsibilities: * Define the application design strategy to create interaction scenarios, considering user needs, stakeholders, scope, objectives, acceptance criteria, and specifications of the assigned project(s) to apply this knowledge in defining the experience. * Plan and self-manage the deployment of product and/or service design execution tasks, strategically considering compliance with experience KPIs. * Articulate design decisions with stakeholders, understanding both business and user needs, ensuring a positive experience across all proposals. * Develop and justify design deliverables such as interaction flows, content/navigation maps, journey maps, among others, necessary to understand user interaction with the product and/or service. Additionally, you may be requested to conduct user interviews or apply other methodologies to gain deeper user insights. * Develop and justify design deliverables such as wireframes, mockups, interactive prototypes, among others, necessary to define interface characteristics adapted to the channel and user for which the design is intended. * Analyze and synthesize information structures to define the proposal architecture clearly and coherently. * Adapt the solution proposal to improvement opportunities identified by customers and/or stakeholder requirements, always positively impacting the user experience. * Participate alongside the Visual Designer and Design QA in project reviews prior to delivering inputs to the Development team. * Participate alongside the Project Design Lead in feature validation meetings with other stakeholders. * In coordination with the UX \& Design System Manager, participate in specialty tasks, contributing to the creation and updating of materials aimed at knowledge management and dissemination of the practice and importance of the specialty. * Maintain constant communication with the Visual Design Manager and UX \& Design System Manager for various coordinations and proposals regarding initiatives and best practices for using BBVA’s Design System. * Participate in weekly specialty meetings to resolve difficulties, identify improvement opportunities and/or share achievements and best practices related to UX Design. * Attend status meetings with the Project Design Lead and team members of each assigned project. * Collaborate on global projects with UX Designers from other geographies to design coherent and locally adapted flows and components. * Participate in retrospective sessions with the specialty lead. * Ensure the application of usability and experience best practices at both the specialty and discipline levels, as well as correct usage of components and patterns defined in the Global Design System. * Identify improvements in the interaction design process to execute and socialize initiatives with all specialty members and the Design team. * Participate in specialty tasks, contributing to the creation and updating of materials aimed at managing UX Design knowledge. * Support the Senior UX \& Design System Manager in producing new versions of protocols and materials guiding best practices within the specialty. * Stay up-to-date, continuously challenge yourself, share knowledge, and propose improvements in user experience design. * Support onboarding of new external profiles related to the specialty. * Support the UX Design Lead and the Design Transformation team in knowledge dissemination and best practice promotion activities related to the specialty during Design CoP episodes and other relevant activities, as applicable. * Support the UX Design Lead in facilitating specialty training sessions, if required. * Share documentation aligned with the specialty’s challenges and objectives with team members and relevant stakeholders. * Other responsibilities assigned by the leader to drive continuous role improvement. Requirements: * Knowledge of *Design Ops* is ideal. * Prior experience collaborating with digital design teams and understanding digital product development. * Experience in process improvement and automation is ideal. **Responsible Banking** --------------------- Our responsible banking model **aims to build a more inclusive and sustainable society.** Because the future of finance is financing the future. We began with the spirit of helping others make the best financial decisions. That spirit remains today and drives us forward—prioritizing innovation and digital transformation, and making the opportunities of this new era accessible to everyone. **Diversity** -------------- At BBVA, we believe that having a **diverse team** makes us a better bank. For this reason, we **actively support diversity, inclusion, and equal opportunity**, regardless of race, gender, age, religion, sexual orientation, gender identity, gender expression, among others. We foster a collaborative and inclusive work environment that allows each person to bring forth their best self. **Our Values** -------------------- **Our values define our identity** and serve as the driving force enabling us to fulfill our purpose and guide all our actions and decisions. **Legal Requirements** If the position you are applying for is located outside the country where you currently reside, you may need to obtain a visa and/or work permit and/or residence permit, as well as comply with any other requirements mandated by local labor and immigration regulations or applicable professional regulations for the position in that country. In case you are selected as the final candidate, BBVA may assist you in processing the corresponding permit/visa, with the understanding that if, for any reason (i.) the corresponding visa and/or work permit and/or residence permit is not issued, (ii.) or any other requirements mandated by local labor and/or immigration and/or professional regulations applicable to the performance of the position in that country are not met, you will unfortunately be excluded from the position. Likewise, if you already hold a visa and/or work permit and/or residence permit for the relevant country, please indicate so when applying for the position.
