Level 2 Technical Support, Magdalena

Description

Job Summary: DC Tech is seeking a Level 2 Technical Support specialist to deliver innovative and technological solutions, performing diagnostics, configurations, and maintenance of hardware and software. Key Highlights: 1. Growth opportunities in technology 2. Continuous training 3. Inclusion in payroll from day one DC Tech, a leading Peruvian company with 25 years of experience delivering innovative and technological solutions, is seeking top talent to fill the position of **LEVEL 2 TECHNICAL SUPPORT**. **Requirements:** · Certified Technical Professional or Bachelor’s degree in Systems Engineering, Computer Science, Informatics, or related Information Technology fields. · Minimum 2 years of experience as Level 1 and/or Level 2 Technical Support. · Basic knowledge of hardware and software — Windows and macOS. · Proficiency with remote support tools (TeamViewer, AnyDesk). · Availability to work on-site Monday through Friday, from 8:30 AM to 6:30 PM, at the client’s office in Magdalena del Mar (one block from the intersection of Salaverry and Javier Prado). **Responsibilities:** · Installation and configuration of software and applications. · Hardware and software diagnostics. · Replacement of components in desktop computers, laptops, projectors, printers, etc. · Formatting of computer equipment. · Removal of spyware that slows down equipment performance. · Replacement or configuration of IP phones or headsets. · Configuration of email accounts, Dropbox, VPN, antivirus, Wi-Fi, and corporate applications on computers and mobile devices. · Diagnostics and replacement of peripherals. **Benefits:** · Payroll inclusion under the MYPE labor regime from day one. · Salary above market rate. · Statutory Life Insurance and SCTR. · Continuous training. · Growth opportunities in technology. Salary: S/.1,130.00 — S/.1,400.00 per month Workplace: On-site employment