Operations Administrative Assistant

Description

Position Summary: We are seeking an Operations Administrative Assistant to manage and track operational requests, ensuring timely response and efficient coordination. Key Highlights: 1. Manage and track customer operational requests 2. Efficient coordination with technicians, supervisors, and operations 3. Support in preparing reports and proposals for continuous improvement At Kllpa Peru, we are a company committed to delivering comprehensive solutions in maintenance, infrastructure, and professional technical services. We are currently seeking an Operations Administrative Assistant to join our operations team. **What will be your mission?** Manage and track customer operational requests, ensuring timely response, document control, and efficient coordination with technicians, supervisors, and the operations department. **Main Responsibilities:** * Receive, register, and assign corrective, preventive, and emergency maintenance requests. * Track service deliveries until closure, ensuring adherence to established timeframes. * Update operational reports, indicators, and control dashboards. * Review and validate technical reports and service documentation. * Coordinate with technicians, supervisors, and client personnel to ensure proper execution of work. * Maintain control and organization of physical and digital documentation. * Support in preparing operational reports and proposals for continuous improvement. **Requirements:** * Final-year student or graduate in Administration, Industrial Engineering, Maintenance, or related fields. * Minimum 3 months of experience in operational support, service desk, incident handling, or similar functions. * Intermediate proficiency in Excel and Google Workspace. * Basic knowledge of maintenance, document management, or work order tracking is desirable. * Strong organizational skills, effective communication, and ability to work under pressure. **Benefits:** * Formal employment under MYPE payroll from day one. * Fixed salary * Statutory benefits: ESSALUD, SCTR, and Life Insurance. * Flexible hours bank, mobility allowance, and birthday leave. * Ongoing training and opportunities for professional growth. * Excellent work environment and internal development opportunities within the organization. This is your opportunity! Salary: S/.1,200\.00 \- S/.1,201\.00 per month Workplace: On-site employment