Community and Post-Delivery Manager

Description

Job Summary: We are seeking a Community and Post-Delivery Manager to support delivered real estate projects and enhance the experience of property owners and building administrators. Key Highlights: 1. Collaborative and dynamic work environment in the real estate sector. 2. Key role in the post-delivery experience and coexistence of properties. 3. Opportunity to coordinate and support homeowners' associations. JOB DESCRIPTION A leading company in the **real estate sector**, offering a collaborative and dynamic work environment, is seeking a Community and Post-Delivery Manager to support delivered projects and strengthen the experience of property owners and building administrators during the initial coexistence phase. **Main Responsibilities:** * Support property owners and building administrators during the period following building delivery. * Coordinate and support the establishment of homeowners' associations, committees, and initial meetings. * Develop, update, and monitor coexistence manuals, internal regulations, meeting minutes, and official notices. * Guide building administrators and property owners on coexistence processes, use of common areas, and customer service channels. * Assist in the handover of common areas, coordinating with relevant internal departments. * Route inquiries or incidents to After-Sales, Customer Service, Projects, or Operations, as appropriate. * Track agreements and pending items, and identify opportunities to improve the post-delivery experience. REQUIREMENTS * Technical or university degree in Administration, Communications, Real Estate Management, Architecture, Civil or Industrial Engineering, Law, or related fields. * Minimum 2 years of experience in customer service, building administration, real estate management, after-sales service, or community coordination. * Proficiency in Microsoft Office (Word, Excel, Outlook). * Knowledge of preparing meeting minutes, official notices, and management documents, as well as real estate after-sales processes.