Description
Job Summary:
Classic Lavandería Premium is seeking Customer Service personnel to handle inquiries via WhatsApp and email, coordinate deliveries, and optimize routes.
Key Highlights:
1. Opportunity in a luxury laundry with a customer service focus.
2. Development of skills in management and sales software.
3. Collaborative work environment and service-oriented mindset.
Classic Lavandería Premium, a leader in the home-based specialized laundry sector and Lima’s first luxury laundry, is seeking personnel for its In-Store Customer Service area via WhatsApp. Candidates must meet the requirements, answer screening questions, and attach their **CV with an UPDATED PHOTO**.
***REQUIREMENTS:***
* University-level studies (ongoing or bachelor's degree) in Administration, Law, Marketing, or related fields.
* With or without experience in customer support, back-office, or related positions.
* Excellent communication, writing, spelling, and typing skills.
* Advanced proficiency in Microsoft Office and other management software.
* Assertive attitude for problem resolution.
* Service-oriented individual with strong teamwork orientation.
* **Availability to work in-person in the district of LINCE (MUST RESIDE IN NEARBY DISTRICTS).**
***RESPONSIBILITIES:***
* Respond to customer inquiries via WhatsApp and email, providing accurate information and immediate assistance.
* Coordinate and schedule deliveries using specialized software.
* Use sales software for quotations and order status checks.
* Use route planning and optimization software (e.g., Uber or Rappi type).
* Acquire as many customers as possible to drive effective sales.
***WORK SCHEDULE:***
* Minimum 24 hours per week, distributed across 5 days weekly. Shifts fall within the 9:00 AM – 6:00 PM window.
* Two days off per week (Sunday + one rotating weekday).
**BENEFITS:**
* Minimum 6-month contract.
* Pleasant work environment.
* Internship validation.
* Discounts on all our services.
**FAST HIRING!**
**All talents are welcome!**
Salary: S/.600.00 – S/.650.00 per month.
Application Questions:
* Why are you interested in joining our team, and what aspect of our service offering appeals to you most? (Please elaborate your reasons in a paragraph of at least 60 words.)
* Briefly explain why you are seeking a part-time job at this time.
* Please indicate your age, residential district, and salary expectations.
* If currently studying, please specify your class schedule precisely to assess schedule compatibility.
Work Location: On-site employment