Operations Manager

Description

Position Summary: Occupational Clinic S&M is seeking an Operations Manager with experience in operational management, process optimization, and leadership of multidisciplinary teams to ensure efficiency. Key Highlights: 1. Lead and oversee the overall operations of branches and services 2. Implement management indicators (KPIs) and monitor objectives 3. Lead continuous improvement projects with organizational impact **Operations Manager** **Occupational Clinic S\&M** is seeking an **Operations Manager** with solid experience in operational management, process optimization, and leadership of multidisciplinary teams. We seek a strategic professional, results-oriented and committed to continuous improvement, capable of ensuring the operational efficiency of our branches and services. Main Responsibilities * Lead and oversee the overall operations of the company's branches and services. * Manage and monitor the performance of Branch Coordinators and the Systems department. * Implement management indicators (KPIs) and monitor achievement of operational objectives. * Identify, document, standardize, and optimize processes using BPM methodologies. * Develop procedural manuals, flowcharts, and operational checklists. * Supervise logistical control, inventory, procurement, and equipment maintenance. * Ensure operational continuity of campaigns, clinic-based services, and external services. * Manage permits, licenses, and regulatory compliance (Civil Defense, Municipalities, etc.). * Respond to inspections and audits conducted by regulatory agencies. * Analyze operational costs and develop improvement proposals to increase efficiency and profitability. * Lead continuous improvement projects focused on resource and process optimization. Requirements * Bachelor’s degree in Industrial Engineering, Business Administration, Business Management, or related fields. * Minimum of **2 to 5 years** of experience in managerial or senior coordination roles in Operations, Logistics, Services, or Healthcare. * Proven experience leading multidisciplinary teams. * Experience in Occupational Health. * Experience in process mapping and redesign, manual development, and KPI implementation. * Desirable experience in permit management, licensing, and handling regulatory audits. * Proficiency in process mapping tools (Bizagi, Visio, Lucidchart, or similar). * Advanced Excel proficiency required. * Power BI (desirable). * Experience with ERP systems for operational management. * Knowledge of inventory control, supply chain, and project management. Competencies * Leadership. * Analytical thinking. * Results orientation. * Organization and planning. * Negotiation skills. * Problem-solving. * Effective communication. * Proactivity and continuous improvement. Working Conditions * **Work Modality:** On-site. * **Location:** Av. Brígida Silva de Ochoa N.° 398, San Miguel – Lima. * **Working Hours:** * Monday to Friday: **8:00 a.m. to 5:30 p.m.** * Saturdays: **7:00 a.m. to 1:30 p.m.** We Offer * Employment under Microenterprise Payroll Scheme. * Market-competitive remuneration aligned with experience. * Opportunity to lead continuous improvement projects with organizational impact. * Excellent work environment. * Professional development and career growth path. If you meet the profile and are looking for a leadership challenge within a continuously growing organization, apply with us! Salary: S/.3,000\.00 \- S/.3,500\.00 per month Application Questions: * Do you hold a professional degree in Industrial Engineering, Business Administration, Business Management, or related fields? * Do you have at least 3 years of experience as an Operations Manager or Coordinator? * Have you worked in an occupational clinic, clinic, medical center, or healthcare-sector company? * How many years of experience do you have managing operations in the healthcare sector? * Have you led multidisciplinary teams of more than 30 employees? * Do you have experience documenting processes, developing manuals, and creating operational flowcharts? * Have you managed inspections or permits with entities such as Municipalities, Civil Defense (ITSE), DIGESA, or other regulatory agencies? * Are you available to work during the following hours? Monday to Friday from 8:00 a.m. to 5:30 p.m., and Saturdays from 7:00 a.m. to 1:30 p.m. * Are you available to work on-site in San Miguel? * What is your monthly salary expectation? (Open-ended response) Workplace: On-site employment