Loading Assistant – Plaza Norte

Description

Job Summary: We are seeking a Loading Assistant to efficiently receive, register, dispatch, and deliver packages and luggage, while managing collections and resolving inquiries to ensure a positive customer experience. Key Highlights: 1. Customer service and guidance on parcel/package shipping/pickup. 2. Collection management and courteous resolution of inquiries. 3. Opportunity for professional growth and job stability with a leading company. We are **INSTACORP**, a leading corporation in the **interprovincial transportation and parcel delivery services** sector. We are currently seeking **male personnel** to fill the position of **Loading Assistant**, focused on delivering efficient and courteous service, ensuring the **reception, registration, dispatch, and delivery of packages and luggage**, as well as proper collection management and inquiry resolution—contributing to a positive customer experience and achievement of the company’s operational objectives. **Main Responsibilities** * Attend to and guide customers regarding **parcel and package shipping and pickup**. * **Receive, register, and dispatch parcels/packages** in the system. * Provide clear information about **destinations, dispatch schedules, and delivery times**. * Manage **parcel delivery service payments** (cash, POS, or other means). * Verify correct **labeling and documentation** of cargo. * Resolve inquiries and incidents in a **courteous and professional manner**. * Maintain **order, cleanliness, and professional appearance** of the counter. * Comply with the company’s **operational procedures and policies**. * Assist in the **physical handling of parcels/packages**, as required by operations. **Required Profile** * Completed secondary education (technical or higher education preferred). * Minimum **6 months to 1 year of experience in customer service and/or sales** (preferably in transportation, tourism, retail, or services). * Basic computer skills (**sales systems and basic Excel**). * Cash handling experience. * Availability to work **weekends and holidays**. * **Strong verbal communication skills** and a friendly demeanor with customers. **We Offer** * Formal employment under Peruvian labor law. * **Market-competitive salary**. * **Ongoing training**. * **Career advancement opportunities** within the company. * **Job stability** with a solid transportation-sector company. Interested candidates should send their CV to (nine, eight, six, four, six, nine, five, nine, one) Job Type: Full-time, Permanent Salary: S/.1,200.00 – S/.1,300.00 per month Application Question(s): * Age and updated WhatsApp number * Which company have you worked for as a stevedore or Loading Assistant? * In which city/district do you reside? * Are you available to work rotating shifts of 8 hours and 12 hours? Work Location: On-site employment