Technical Support Assistant

Description

Position Summary: We are seeking a Technical Support Assistant to maintain technological infrastructure and address user support needs within a fuel sales company. Key Responsibilities: 1. Preventive and corrective equipment maintenance. 2. Network, telephony, and security camera management. 3. Timely technical assistance and support to users. A Peruvian company engaged in fuel sales is currently seeking a **TECHNICAL SUPPORT ASSISTANT**. **REQUIREMENTS:** \- Technical or university-level education in Computer Science or related fields qualifying the candidate for support functions. \- Experience in server configuration. \- Experience in network solution configuration. \- Proficiency in Microsoft Excel (intermediate to advanced). \- Minimum 2 years of experience as a technical support specialist. **RESPONSIBILITIES:** \- Preventive and corrective maintenance of all equipment. \- Physical inventory control and control of all systems. \- Configuration and registration of the Biometric Clock for attendance tracking. \- Configuration, cleaning, and maintenance of computing equipment and projectors in good working condition. \- Management of security cameras. \- Prompt and effective assistance to all personnel requesting support. \- Compliance with organizational policies and values. \- Management and execution of network and telephony installation tasks (network equipment configuration, cabling installation, etc.). \- User support in using Internet tools, office software, company-specific software, etc. \- Timely support and response to requests from supervisors. \- Promptly attend to and respond to user requests (via phone, chat, email, or helpdesk web portal). \- Maintain all institutional technological resources in good condition and under proper control. \- Preparation and documentation of technical support reports. **BENEFITS:** \- Formal employment contract from day one, including all statutory benefits. \- Career development path. \- Market-competitive remuneration. ***\- Working hours: Monday to Friday, 9:00 AM to 6:00 PM; Saturdays, 9:00 AM to 1:00 PM (IN-PERSON)*** Employment Type: Full-time Salary: S/.1,500.00 \- S/.1,800.00 per month Application Question(s): * Do you have experience in this position? Please detail. * Are you agreeable to the terms offered? * Are you available to work in Surco? Work Location: On-site employment