Description
Job Summary:
Lead the restaurant's overall operations, ensuring service quality, administrative control, and strong team performance.
Key Highlights:
1. Supervise daily operations and quality standards.
2. Train the team and foster a positive work environment.
3. Address and resolve customer incidents or complaints.
**Job Objective:**
Lead the restaurant's overall operations, ensuring service quality, administrative control, compliance with processes, and strong team performance.
Main Responsibilities
· Supervise daily restaurant operations and verify compliance with quality, cleanliness, safety, and service standards.
· Organize and supervise dining room, cashier, and kitchen staff during each shift.
· Monitor inventory, shrinkage, and daily merchandise reconciliations.
· Manage supply orders according to demand and branch requirements.
· Review cash closing reports and daily sales reports.
· Prepare staff schedules, monitor attendance, and assist in preparing the pre-payroll.
· Train staff, provide feedback, and foster a positive work environment.
· Promptly address and resolve customer incidents or complaints.
· Ensure compliance with the Internal Work Regulations and company policies.
· Submit management reports and perform other duties assigned by management related to the position.
Requirements
· Minimum 1 year of experience as a restaurant, rotisserie, or similar business administrator, supervisor, or manager.
· Knowledge of inventory management, cash handling, cost control, shrinkage, customer service, and personnel management.
· Basic or intermediate proficiency in Excel and Word.
· Leadership, organizational, decision-making, and problem-solving skills.
· Availability for full-time, on-site work with rotating shifts.
Working Conditions
**Work Mode:** On-site
**Work Schedule:** Full-time
**Working Hours:** Rotating shifts from Monday to Sunday, with one day off
**Location:** Villa El Salvador, Lima
Location
Villa El Salvador
Application
Application Question(s)
Salary: S/.1,150\.00 \- S/.1,600\.00 per month
Application Question(s):
* Do you live in Villa El Salvador or nearby?
Workplace: On-site employment