Human Resources Administration Manager

Description

Job Summary: We are seeking a Human Resources Administration Manager for a Contact Center, with experience in large-scale payroll management, HR and Occupational Health and Safety (OHS) administration, to ensure an excellent work environment and regulatory compliance. Key Highlights: 1. Leading Contact Center company with 10 years of experience. 2. Excellent work environment and continuous support. 3. Professional development opportunities. We are a major company with over 10 years of experience in the Contact Center and Customer Experience industry, recognized for delivering innovative solutions and an excellent work environment. We are currently seeking a:\n*Human Resources Administration Manager* \- \*Massive Call Center \- Minimum 2 years of experience in this role or 5 years in similar functions\* \*Main Responsibilities\* Execute and monitor personnel hiring processes. Knowledge and experience in personnel payroll management (massive, sales, customer service). Knowledge of HR administrative management (hiring, documentation, SCTR, Life Insurance Law, etc.). Channel operational staff concerns and promote a positive work environment. Lead the Occupational Health and Safety (OHS) system. Carry out and manage the personnel administration process, including leave control, attendance, punctuality, and medical leaves, to maintain attendance records for fair salary calculation. Respond to surveys requested by the Ministry of Labor and Employment Promotion regarding personnel statistical data or other matters to comply with legal regulations, as well as respond to surveys requested by private entities when necessary for their handling. Attend to SUNAFIL requests. Administrative Management: Supervise hiring, terminations, attendance control, and record updates. Payroll and Benefits: Ensure accurate salary settlements, social contributions, taxes, and implementation of benefits policies. Legal Compliance: Guarantee that all actions comply with current labor laws and collective agreements. Internal Liaison: Act as mediator between management and employees, resolving concerns and managing conflicts. Process Optimization: Identify workflow improvements and coordinate audits or reporting. \*Requirements\* Bachelor's degree or professional title in Accounting, Industrial Engineering, Business Administration, Industrial Relations, or Human Resource Management. Experience and knowledge in OHS \- MANDATORY. Intermediate-level Excel proficiency. Excellent communication and interpersonal skills. Access to computer equipment and fixed-network internet for remote work. Course or diploma in Human Resource Management, Labor Legislation. \*We Offer\* Market-competitive salary. Opportunity to join a multinational company with a strong track record. Professional development opportunities. Excellent work environment and continuous support. At OHC, we do not just recruit talent — we develop it and help it shine! OHC is an inclusive employer and an active promoter of labor inclusion for people with different abilities. Requirements Availability to work in: Chorrillos District, Lima. If you meet these requirements, we look forward to welcoming you to our team! \*Email\*: seleccion@ohc.pe \*WhatsApp\*: 980527225 Job Type: Full-time Salary: S/.1\.00 per month Work Location: On-site employment