Description
Job Summary:
We are seeking proactive Commercial Advisors to serve as the key liaison with our drivers, providing agile support, rapid solutions, and training on App usage.
Key Highlights:
1. Serve as the key bridge between drivers and system operations.
2. Provide agile and effective support, addressing inquiries and resolving incidents.
3. Deliver training on customer service and efficient use of the App.
We are a rapidly growing ride-hailing application company and are looking to onboard (03\) proactive Commercial Advisors with a positive attitude and excellent interpersonal skills to serve as the key liaison with our drivers.
**What will you do?**
* Serve as the bridge between drivers and system operations.
* Provide agile and effective support for any issues related to the Yango app or other inquiries.
* Handle driver calls and messages, delivering rapid solutions.
* Deliver brief training sessions for drivers on customer service, safety, and efficient App usage.
* Coordinate field activities with promoters, affiliate teams, etc.
**Profile we seek:**
* Clear, empathetic communication with a service-oriented attitude.
* Proficiency in mobile applications.
* Quick and effective problem-solving skills.
* Experience in customer service or call center support (preferred).
**Work Schedule:** Monday to Saturday
**Work Modality:** 100% in-person in Jesús María \- Lima
**What we offer:**
* MYPE payroll from day one, with all statutory benefits.
* Base salary of S/ 1,600 \+ performance-based commissions and bonuses.
* Ongoing training, a dynamic work environment, and real growth opportunities.
**Are you interested?**
Join our team in Lima!
Send your CV to: **procesosrrhhp.driving@gmail.com**
Job Type: Full-time
Workplace: On-site employment
Salary: Starting from S/.1,600\.00 per month
Workplace: On-site employment