Description
Summary:
This role involves supporting sales proposals, managing customer orders, and maintaining service levels while adhering to company values and continuous training.
Highlights:
1. Support sales proposals and manage customer order processes.
2. Maintain service levels and uphold company ethical principles.
3. Participate in mandatory training and pursue product certifications.
**IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE**
* Be able to perform basic sizing and basic selection in Tier0,1 proposal.
* Provide backup and support for other ISEs and team members to maintain service levels considering tasks as:
+ Prepare BOM of Agreements
+ Support our Representatives Channels with delivery times information
+ Prepare documentation to support the customer´s proposals requirements.
* Keeps record of the incoming quotations and orders in CRM following the Proposals Guidelines
* Provide the technical and commercial review for the Order Management process maintaining the KPIs. Include inventory validations.
* Be prepared to work in closing dates scheduled by company and follow the organization arranged by Customer Care department.
* Maintain individual performance levels and ensure KPIs stay aligned with targets
* Participate in all mandatory training provided by the company, such as those related to Trade Compliance and all training related to compliance with legal regulations and / or Corporate Policies and may also be the mentor/guide of these issues if it is required.
* Must follow the ethical principles, vision, mission and be aligned with the values defined by the top management of the company.
* Obtains the certification in products selling skills and applications knowledge that might be requested periodically by the division.
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award\-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
**No calls or agencies please.**