Description
Job Summary:
This role focuses on monitoring advisor performance, ensuring credit policy compliance, managing microcredit services, and leading team development.
Key Highlights:
1. Monitor performance parameters and achieve business objectives.
2. Ensure compliance with credit risk policies.
3. Train and develop the workforce.
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000\+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
* Monitor daily performance parameters of business advisors and administrative assistants, and implement necessary actions to achieve business objectives; ensure that loans comply with credit risk policies prior to disbursement.
* Plan and achieve team goals.
* Provide appropriate microcredit services to micro-entrepreneurs.
* Portfolio quality equal to or less than 3\.0 % PAR\> 30 days according to portfolio reports.
* Support and drive growth of new products, and provide growth strategies.
* Obtain acceptable risk validations from the Internal Audit Department.
* Follow up on collection management with delinquent clients, document all activities, complete required forms, and verify and supervise follow-ups conducted by subordinates. Submit monthly follow-up status reports to the Regional Supervisor.
* Submit monthly portfolio closing reports.
* Minimize fraud risks by supervising the application of necessary control tools.
* Participate in recruitment and selection of required personnel.
* Continuously train and develop the workforce—both administratively and in the field—to ensure indicator quality, in strict adherence to company policies and procedures.
* Properly manage and administer the branch (utility payments and office security).
* Build and foster a strong team by providing guidance, direction, and motivation.
* Conduct appropriate onboarding for new Business Advisors and Administrative Assistants.
* Monitor training and development of Business Advisors and Administrative Assistants.
* Plan and implement risk mitigation measures.
* Commitment to the organization’s Mission, Vision, and Values.
Applicant Types Accepted:
Local Applicants Only