Description
Job Summary:
We are seeking an experienced collection officer to conduct efficient contact, negotiation, and commitment closure for large-scale and written-off portfolios.
Key Highlights:
1. Collection management for large-scale, active, and written-off portfolios
2. Efficient contact and negotiation to close payment commitments
3. Resolution of debtors' inquiries, complaints, and difficulties
**Colektia**
Is the first AI-based collection company and is considered one of Latin America's startups with the highest growth potential.
**Key Responsibilities:**
\- Collection management for large-scale, active, and written-off portfolios
\- Efficient contact with debtors to secure payment commitments
\- Effective negotiation and closure of commitments for both active and written-off portfolios
\- Resolving debtors' inquiries, complaints, and difficulties
**Requirements:**
\- Proficiency in PC usage
\- Minimum 6 months of collections experience
\- Strong verbal communication skills
**We Offer:**
Working hours: Fixed full-time schedule Monday to Friday 8:00–18:00, and Saturdays 9:00–15:00 (2 Saturdays per month)
Salary: Base S/.1,240.00 + uncapped commissions
100% remote work
**Position Requirements:**
Excellent user-level PC proficiency (mandatory requirement).
Proficiency in Zoom Web (mandatory requirement); mandatory collections experience in Telecom, Banking, or Retail sectors.
Experience in large-scale and written-off portfolios; experience in negotiation and commitment closure for written-off portfolios; excellent diction and willingness.
Employment type: Full-time, indefinite contract
Salary: S/.1,240.00 – S/.1,500.00 per month
Employment type: Full-time
Compensation: S/.1,240.00 – S/.1,500.00 per month
Work location: On-site employment