Description
Job Summary:
We are seeking a results-oriented Collections Advisor with negotiation skills to contact customers, negotiate payment agreements, and follow up.
Key Highlights:
1. Development in a dynamic environment.
2. Opportunity for professional growth.
3. Experience in collections, customer service, or call center.
We are looking for a **Collections Advisor**, results-oriented and skilled in negotiation, who wishes to grow within a dynamic environment.
**Requirements**
* Technical or university studies in Administration, Accounting, Finance, Economics, or related fields.
* Minimum 1 year of experience in collections, customer service, call center, or similar positions.
* Experience in negotiation and payment agreements.
* Basic computer and CRM tool proficiency (preferred).
* Strong communication skills and goal-oriented mindset.
**Responsibilities**
* Contact customers to inform them about the status of their debts.
* Negotiate payment agreements according to established policies.
* Follow up on commitments made by customers.
* Provide guidance on available payment options.
* Meet established performance indicators.
* Record information in the company's system.
* Prepare management reports.
**We Offer**
* Formal employment from day one (statutory benefits).
* Fixed salary: S/ 1200
* Unlimited commissions (no cap).
* Working hours: Monday to Friday; Saturdays only as needed.
* On-site work in Surquillo.
* Opportunity for professional growth.
Salary: S/.1,200\.00 per month
Workplace: On-site employment