Collections Advisor

Description

Job Summary: We are seeking a professional to manage debt recovery, negotiate payment agreements, and provide guidance on financial obligations. Key Highlights: 1. Experience in negotiation and debt recovery. 2. Opportunity for professional development and growth. 3. Ongoing training and an excellent work environment. **Requirements** * Completed, ongoing, or incomplete technical or university studies in Administration, Accounting, Economics, Finance, or related fields. * Minimum 1 year of experience in collections, customer service, call centers, sales, or related areas. * Experience negotiating with clients, debt recovery, or payment agreements. * Proficiency in computer tools (basic/intermediate Excel). * CRM or debt management system knowledge is desirable. * Excellent communication skills, negotiation ability, and results orientation. **Responsibilities** * Contact clients by phone to inform them about the status of their payment obligations. * Manage recovery of assigned accounts receivable. * Negotiate payment commitments and agreements according to established policies. * Follow up on commitments made by clients. * Provide advice and debt regularization alternatives. * Record and update all activities in the company's systems. * Meet established performance indicators and targets. * Prepare daily activity and results reports. * Coordinate with relevant departments to resolve payment-related issues. **Benefits** * Formal employment registration from day one. * Statutory benefits under the general regime (CTS, bonuses, vacation, insurance, and applicable family allowance). * Job stability. * Excellent work environment. * Opportunity for professional development and growth. * Ongoing training. **Working Conditions** * Schedule: Monday to Friday, 8:00 a.m. to 6:00 p.m. * Saturdays: 8:00 a.m. to 12:00 p.m. (only when necessary). * Work modality: On-site. Salary: S/.1,200\.00 per month Workplace: On-site employment