COLLECTIONS EXECUTIVE

Description

Job Summary: We are seeking a committed, results-oriented Collections Advisor with strong negotiation skills to manage portfolio recovery and advise clients. Key Highlights: 1. Opportunities for growth and professional development 2. Dynamic and challenging work environment 3. Job stability and performance recognition We are looking for a Collections Advisor — a committed, results-oriented professional with effective negotiation skills — who meets the following profile: **REQUIREMENTS:** * Technical or university degree in **Administration, Accounting, Finance, Economics, or related fields**. * **Minimum 1 year of experience** in collections management, customer service, call centers, or similar areas. * Experience in **debt negotiation, payment agreements, or portfolio recovery**. * Knowledge of CRM and/or Finance. **RESPONSIBILITIES:** * Contact clients by phone to inform them about their debt status and upcoming payment due dates. * Negotiate assertive and respectful payment agreements, setting timelines and payment methods aligned with clients’ needs. * Conduct detailed follow-up on established payment agreements with clients and ensure compliance. * Provide advisory and guidance to clients, offering current and most suitable options to settle their debt. * Work toward achieving and meeting the company’s established portfolio recovery targets and KPIs. * Record and update payment information and client interactions in the company’s management systems. * Collaborate with other departments to resolve issues related to client debts and payments. * Report daily activities — including collections executed and payments received — to supervisors. **WHAT WE OFFER:** * A dynamic and challenging work environment with opportunities for growth and professional development. * Formal employment from day one, with all statutory benefits under the general labor regime (bonus, CTS, standard health insurance). * **Working hours:** Monday to Friday, and Saturdays (only **when necessary**). * On-site work in Surquillo. * Fixed salary: 1200. * Unlimited commissions (no cap). If you have collections experience and seek job stability, uncapped income, and a professional environment that values your performance, this is your opportunity. Apply now and grow with us. Salary: S/.1,200\.00 per month Workplace: On-site employment