Collections Manager

Description

Job Summary: We are seeking a committed, results-oriented Collections Manager with effective negotiation skills to manage portfolios and contact clients. Key Highlights: 1. Opportunities for growth and professional development 2. Collections management and debt negotiation 3. Dynamic and challenging work **On behalf of one of our clients, we are looking for a Collections Manager**, a committed, results-oriented professional with strong negotiation skills, who meets the following profile: **REQUIREMENTS:** * Technical or university studies in **Administration, Accounting, Finance, Economics, or related fields**. * **Minimum 1 year of experience** in collections management, customer service, call centers, or similar areas. * Experience in **debt negotiation, payment agreements, or portfolio recovery**. * Knowledge of CRM and/or Finance. **RESPONSIBILITIES:** * Contact clients by telephone to inform them about the status of their debts and payment due dates. * Negotiate payment agreements assertively and respectfully, establishing timelines and payment methods aligned with client needs. * Conduct detailed follow-up on established payment agreements with clients and ensure compliance. * Provide advisory support and guidance to clients, offering current and most suitable options for settling their debts. * Meet company-established portfolio recovery indicators and targets. * Record and update payment information and client interactions in the company’s management systems. * Collaborate with other departments to resolve issues related to client debts and payments. * Report daily activities—including executed collections and received payments—to supervisors. **WORK CONDITIONS:** * We offer a dynamic and challenging work environment with opportunities for growth and professional development. * Formal employment from day one, with all statutory benefits under the general regime (bonus, CTS, standard insurance, paid vacations). * **Working Hours:** Monday to Friday, 8:00 a.m. to 6:00 p.m., and Saturdays, 8:00 a.m. to 12:00 p.m. (only **when necessary**) Salary: S/.1,200.00 per month Application Questions: * Have you previously managed collections for written-off or difficult-to-recover portfolios? \* Do you have availability to work Monday to Friday, 8:00 a.m. to 6:00 p.m., and Saturdays, 8:00 a.m. to 12:00 p.m. (only when necessary)? \* What are your salary expectations? \* What is your availability to assume this position? Work Location: On-site employment