COLLECTIONS MANAGER

Description

Position Summary: A company in the sports sector is seeking a Collections Manager to manage its customer portfolio, performing follow-up, negotiation, and accounting coordination. Key Highlights: 1. Customer portfolio management in the sports and wellness sector. 2. Amicable negotiation of payment commitments and accounting coordination. 3. Desirable experience in collections or customer service involving monetary transactions. **COLLECTIONS MANAGER** A sports and wellness company requires a **Collections Manager** to administer its customer portfolio. **Key Responsibilities:** * Execute telephone and digital follow-up protocols for payment recovery. * Enter transactions and update financial statuses in Xero software. * Manage customer databases in Excel for monthly delinquency tracking. * Negotiate and restructure payment commitments with users while maintaining courteous communication. * Coordinate with the accounting team for deposit reconciliation and invoicing. **Selection Criteria:** * Technical or university graduate in Finance, Accounting, Administration, or related fields. * Minimum 12 months of experience in similar roles or in customer service involving monetary transactions (desirable). * Practical knowledge of Microsoft Excel (Intermediate level) and collections platforms. * Valid national ID (DNI) and residence in the district of San Isidro or nearby areas. * Competencies: Effective communication, composure during negotiation, and results orientation. **Company Offer:** * **Fixed salary:** S/ 1,300\.00 soles (paid biweekly and monthly). * **Benefits:** Unlimited and free access to the gym chain. * **Statutory benefits:** MYPE payroll registration starting from the 7th month. * **Work schedule:** On-site Monday to Friday (9:00–18:30) and remote on Saturdays (9:00–13:00). Salary: S/.1,300\.00 per month Workplace: On-site employment