OPERATIONS ADMINISTRATOR

Description

Position Summary: We are seeking a professional to ensure operational compliance, manage resources, and contribute to a culture of excellence while supporting vulnerable children. Key Highlights: 1. Ensure operational compliance and information accuracy. 2. Manage and safeguard branch resources and supplies. 3. Contribute to a culture of operational excellence with social commitment. With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 31,000\+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! Key Responsibilities: Operational Control and Compliance * Validate and analyze information captured by advisors, verifying its accuracy and compliance with operational guidelines, and maintain up-to-date system records to prevent errors or audit findings. * Safeguard physical and digital files, maintaining their integrity and regulatory compliance. * Ensure operations are conducted in accordance with policies, procedures, and internal control standards. * Perform additional duties assigned by the immediate supervisor, ensuring operational continuity and adherence to standards. * Manage the receipt and dispatch of operation-related emails, ensuring timely follow-up on internal and external requests. * Handle operation-related phone calls, providing clear information and immediate support to advisors and business leaders. Resource Administration and Control * Administer and safeguard the branch’s petty cash fund, supplies, stationery, and other resources, ensuring efficient use and distribution via institutional control forms. * Safeguard institutional assets (collection receipts, tokens, keys, etc.), ensuring security and traceability. * Coordinate with internal vendors for repairs, key replacements, alarm system changes, and other requirements to maintain optimal branch operations. * Apply administrative processes specific to the position to deliver timely and efficient responses to internal requests. * Manage and organize documentation for newly hired employees, ensuring compliance with administrative processes and proper recordkeeping. Culture of Operational Excellence * Ensure an impeccable operational experience for internal and external customers. * Actively participate in audit processes and training sessions. * Demonstrate commitment to the organization’s Mission, Vision, and Values. Applicant Types Accepted: Local Applicants Only