Customer Service - Sales

Description

Job Summary: We are seeking a professional for customer service and sales at a plastic surgery clinic, responsible for managing inquiries, appointments, and promoting digital channels. Key Highlights: 1. Customer service and sales at a plastic surgery clinic. 2. Management of inquiries and appointment scheduling. 3. Promotion of digital channels and process improvement. We are currently recruiting talent for the position of **Customer Service and Sales** at our Plastic Surgery Clinic. **Requirements:** * Technical or university graduate in Administration, Marketing, or related fields. * One year of experience in this role (**handling inquiries**, requests, complaints, and/or claims via telephone switchboard, in person, email, chat, and/or **whatsapp**). * Intermediate knowledge of **Excel**. * Intermediate knowledge of **Google Drive**. * **CRM knowledge**. **Responsibilities:** * **Handling inquiries and scheduling appointments** for interested individuals according to channel-specific protocols (telephone switchboard, email, chat, and/or whatsapp). * Knowledge of or aptitude for learning about **plastic surgery**. * Promoting the use of **digital channels**. * Proposing actions to **improve medical consultation closure**, internal processes, and response times. * Retaining customers expressing **interest in medical consultations**. * Receiving payment for medical consultation fees and scheduling appointments. Employment Type: Full-time Salary: Starting from S/.1,500\.00 per month Application Question(s): * What are your salary expectations? * In which district do you live? * Do you have children? How many? * Do you use any CRM? * Have you worked in sales? In which industry? Work Location: On-site employment