Customer Service

Description

Job Summary: We are seeking a Customer Service Executive to manage appointments, resolve inquiries, and support various administrative and assistance tasks in a healthcare environment. Key Highlights: 1. Customer service role with direct impact on patient experience. 2. Opportunity for continuous learning and professional development. 3. Being part of a leading company in the healthcare sector. **CLINICA LA LUZ** is looking for top talent for the position of **CUSTOMER SERVICE EXECUTIVE** at our **SAN MARTIN DE PORRES** branch. Apply now and join our family! **REQUIREMENTS:** * Student and/or incomplete university or higher institute studies in administrative, commercial, or healthcare-related fields. * Availability to work at **SAN MARTÍN DE PORRES \- Av. Perú 3811** * Experience in the healthcare sector. (Desirable). **RESPONSIBILITIES:** * Schedule, reschedule, and confirm patient appointments. * Accurately resolve any patient inquiries according to the Clinic's defined customer service protocols. * Meet established service performance indicators to achieve individual and team goals. * Properly receive and forward internal or external calls to requested extensions. * Social media knowledge (responding to WhatsApp messages). * Cashier support (if required). * Support for the Clinic's advertising campaigns. * Other duties assigned by the immediate supervisor. **WORK SCHEDULE:** Monday–Friday, 08:00–18:00 hrs; Saturday, 08:00–13:00 hrs **BENEFITS:** * Joining a leading company in the healthcare sector. * Positive work environment. By joining Clínica La Luz, you will grow within an environment of continuous learning and training, open to constant improvement and innovation. We dream big and aim to positively impact healthcare delivery, upholding the country’s highest standards of quality and technology. Employment Type: Full-time, Permanent Salary: S/.1,200\.00 per month Work Location: On-site employment