Customer Service Advisor

Description

Job Summary: Customer Service Advisor for WOM Chile, handling customer inquiries, providing information about services, registering service requests, and promoting products. Key Highlights: 1. Call Center experience (MANDATORY) 2. Paid training and career path 3. Contests, prizes, and birthday gifts We are seeking a Customer Service Advisor \+ Cross-Selling specialist for the WOM Chile campaign in a fully remote modality. **Responsibilities:** * Handling incoming calls and customer inquiries. * Providing information on plans, services, devices, and billing. * Registering service requests in the system. * Promoting additional products and services. * Meeting quality and productivity performance indicators. **Requirements:** * Must reside in Lima or Callao. * Must have a PC or laptop with Core i5 (or equivalent) processor and at least 8 GB RAM. * Minimum 3 months of Call Center experience. **(MANDATORY)** * Availability to work remotely. **Schedule:** * Monday through Sunday, 1:00 p.m. to 10:00 p.m. * One rotating day off per week. **Benefits:** * Fixed salary plus performance and attendance bonuses. * Food card. * Full payroll registration from day one. * Referral bonus. * Corporate agreements and discounts. * Paid training and career path. * Contests, prizes, and birthday gifts. Interviews: Thursday, 09/07 at 12:00 p.m., 2:15 p.m., and 5:30 p.m. via the following link: https://meet.google.com/bjx\-egpw\-xjk Workplace: Remote employment