Digital Customer Service Advisor – Part Time

Description

Job Summary: We are seeking a Digital Customer Service Advisor with a service-oriented mindset, commercial orientation, and CRM experience to deliver agile and personalized customer support. Key Responsibilities: 1. Multichannel digital customer service and advisory 2. CRM-based inquiry and order management 3. Product promotion and sales closing **Join Selectos Ibéricos!** At Selectos Ibéricos, a company specializing in Spanish gourmet products with over 10 years of experience in the gastronomy sector, we are looking for a Digital Customer Service Advisor with a service-oriented mindset, commercial orientation, and proven CRM expertise to provide agile and personalized support to our customers. Responsibilities * Provide customer service and advisory via WhatsApp Business, Instagram, and other digital channels. * Manage inquiries, orders, and customer follow-ups using the CRM system. * Provide product, promotion, and availability information. * Promote products and close sales. * Coordinate with stores to ensure proper order processing. * Provide after-sales support and ensure an excellent customer experience. Requirements * Minimum 1 year of experience in digital customer service, digital sales, or similar roles. * CRM experience for customer management and follow-up (mandatory). * Proficiency in WhatsApp Business and social media platforms. * Excellent communication, writing, and spelling skills. * Customer orientation, organizational skills, and teamwork ability. * Availability to work part-time, Monday through Saturday. Benefits * Compensation of S/ 700\. * Enrollment in REMYPE payroll from day one. * Ongoing training. * Opportunities for professional growth and development. * Excellent working environment. Apply now and become part of Selectos Ibéricos! Salary: S/.700\.00 per month Workplace: On-site employment