MULTIFUNCTIONAL SUPERVISOR – BUBBLE TEA – LA MOLINA

Description

Job Summary: Multifunctional supervisor responsible for product preparation, customer service, cash handling, staff supervision, training, quality control, inventory management, and compliance with hygiene protocols. Key Highlights: 1. Team leadership and training. 2. Dynamic and collaborative work environment. 3. Opportunities for professional growth and development. POSITION: MULTIFUNCTIONAL SUPERVISOR – LA MOLINA Operational and Customer Service Responsibilities •⁠ ⁠Product Preparation: Prepare bubble teas and dim sum strictly following standardized recipes and procedures. •⁠ ⁠Customer Service: Greet customers, take orders, advise on the menu, and resolve any questions or complaints at the counter. •⁠ ⁠Cash Handling: Open, reconcile, and close the cash register; manage petty cash. Supervisory and Personnel Responsibilities •⁠ ⁠Shift Management: Assign daily tasks at the counter and cover positions in case of staff absences. •⁠ ⁠Leadership and Training: Train new baristas/boba specialists on brand standards and motivate the team to foster a dynamic and efficient environment. •⁠ ⁠Quality Control: Ensure every beverage and food item served meets the correct temperature, appearance, and taste standards. •⁠ ⁠Staff Supervision: Monitor in-store staff adherence to customer service procedures and store opening/closing protocols. Administrative and Inventory Management •⁠ ⁠Inventory and Ordering: Monitor stock levels of supplies (tapioca pearls, teas, cups, seals, etc.). •⁠ ⁠Cleaning Protocols: Ensure deep cleaning of workstations, utensils (shakers, cooking pots), sealing machines, dining area, restrooms, and counter. •⁠ ⁠Compliance and Safety: Guarantee adherence to food handling regulations and local safety and hygiene standards. BENEFITS: •⁠ ⁠Formal employment registration (payroll). •⁠ ⁠Dynamic and collaborative work environment. •⁠ ⁠Opportunities for professional growth and development. •⁠ ⁠Bi-weekly salary payments. Salary: S/.1,500\.00 \- S/.1,550\.00 per month Work Location: On-site employment