Junior Administrative Collections Management Analyst

Description

Job Summary: We are seeking a Junior Administrative Collections Management Analyst to provide administrative and operational support, ensuring efficient portfolio recovery management and customer service. Key Highlights: 1. Administrative and operational support in collections management 2. Efficient management of portfolio recovery and customer service 3. Preparation and settlement of payment schedules **Join our team!** At **Global Go**, we are looking for talent for the position of **Junior Administrative Collections Management Analyst**; learn more about this job opportunity below: **What is the main challenge?** * Provide administrative and operational support to the collections department, ensuring efficient management of portfolio recovery and customer service processes, contributing to the achievement of the organization’s financial objectives. **What will be your key responsibilities?** * Address and resolve payment-related issues for customers and manage customer refinancing requests. * Prepare and settle payment schedules, and process late-fee waiver requests. * Record and reconcile customer payments in the system, and issue alerts regarding any system incidents or anomalies. * Issue and respond to non-delinquency letters for customers outside the automated process. * Prepare traceability and operational management reports related to assigned functions. * Propose updates to operational manuals, procedures, and reports associated with assigned functions. * Support other administrative tasks assigned by the immediate supervisor. **What are we looking for?** * Bachelor’s degree or graduate in **Business Administration, Industrial Engineering, Economics, Law**, or related fields. * Basic knowledge of administrative and financial processes related to credit and/or collections. * Minimum 1–2 years of experience in similar positions. * Preferred experience in **financial institutions** or **collections companies**. * Intermediate Excel proficiency. **What do we offer?** * Formal employment from the first day of work, including all statutory benefits. * Competitive salary. At Global Go, we firmly believe in equal opportunity; therefore, we promote gender diversity, ethnic origin, nationality, and inclusion of persons with disabilities and/or different abilities (in accordance with Law No. 2 9 9 7 3\). Salary: S/.1,800\.00 \- S/.2,000\.00 per month Application Question(s): * Are you available to work Monday through Saturday, 09:00 \- 06:00 PM or 10:00 \- 07:00 PM? * Please indicate your salary expectations. Workplace: On-site employment