Patient Orientation Executive

Description

Job Summary: We are seeking a customer service professional to guide patients, resolve inquiries, intervene in conflicts, and promote health campaigns, ensuring a positive experience at the site. Key Highlights: 1. Patient-centered role focused on empathetic care and guidance 2. Opportunity to manage conflicts and enhance customer experience 3. Dynamic responsibilities including promotion of health programs Requirements: * Technical or university studies currently in progress or completed. * Customer service experience (healthcare experience preferred). * Communication skills and empathy. * Conflict resolution skills. * Professional appearance and interpersonal skills. Schedule: * Mode: On-site \- **Independencia Branch** * Schedule: Mon\-Tue\-Fri: 8:00 AM to 6:00 PM * Tue\-Thu: 9:00 AM to 6:00 PM * Sat: 8:00 AM to 1:00 PM Responsibilities: * Guide patients from the moment they enter the site. * Resolve questions regarding care pathways, wait times, and services. * Accompany elderly individuals and vulnerable patients. * Detect dissatisfaction in real time. * Intervene promptly in cases of delays or conflicts. * Follow up until case closure. * Report improvement opportunities to Central Management. * Promote and inform about health campaigns and programs. * Promote and inform about new health products. Compensation: * Competitive salary: S/1800 * Full statutory benefits: Family allowance + Bonuses + CTS + Profit sharing * Excellent workplace. Apply now! If interested, please send us a message at **997 058 830**! Salary: S/.1,800\.00 per month Workplace: On-site employment