Patient Guidance Executive

Description

Job Summary: We are seeking personnel to provide patient care and guidance, resolve questions, and manage conflicts in a healthcare environment, with a focus on accompaniment and continuous improvement. Key Highlights: 1. Key role in guiding and accompanying patients in a healthcare setting 2. Opportunity to resolve questions and manage conflicts for an improved experience 3. Functions focused on promoting health campaigns and new health products Requirements: * Technical or university studies currently in progress or completed. * Customer service experience (healthcare experience preferred). * Communication and empathy skills. * Conflict management skills. * Appropriate personal presentation and interpersonal skills. Schedule: * Mode: In-person \- **Independencia Branch** * Schedule: Mon\-Tue\-Fri: 8:00 AM to 6:00 PM * Tue\-Thu: 9:00 AM to 6:00 PM * Sat: 8:00 AM to 1:00 PM Responsibilities: * Guide patients from the moment they enter the branch. * Resolve questions regarding care pathways, wait times, and services. * Accompany elderly and vulnerable patients. * Detect dissatisfaction in real time. * Intervene in cases of delays or conflicts. * Follow up until case closure. * Report improvement opportunities to Central Management. * Promote and inform about health campaigns and programs. * Promote and inform about new health products. Compensation: * Competitive salary: S/1800 * Full statutory benefits: Family allowance + Bonuses + CTS + Profit sharing * Excellent workplace. Apply now! If interested, please send us a message at **997 058 830**! Salary: S/.1,800\.00 per month Workplace: In-person employment